When using this tool, an IT support representative can view your desktop and share control of your mouse and keyboard to assist you.
Please close any windows showing confidential information.
You will be provided a unique code to enter above. After clicking submit, you will be prompted to download and run a small virus-free program.
Please note that you will be in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen share at any time.
Your session may be recorded for quality assurance.

Chat with the OIT Help Desk

The OIT Help Desk chat service has moved to ServiceNow. The new chat service is available 24/7 to assist with common issues. During business hours, live agents will be available to help. You can find details on the new chat service here.

Enter the code from your support representative below and click Submit to begin.

Session Key

Chat with the OIT Help Desk